A Bit About Me
As a passionate UX designer and researcher, I bring a unique perspective on user behavior to my work. After graduating from a UX Design Post-graduate program at St. Lawrence College, I have gained hands-on experience in user research, user-centered design, design thinking process, wireframe/prototype development, and information architecture.
Throughout my academic in the UX field, I have honed my research skills through various client projects, including a successful redesign of the intranet for The City of Kingston and an optimization of interactions and user experience at the Aquatarium in Brockville. In these projects, I conducted user research, data analysis, and communicated closely with clients to ensure that the proposed designs met the needs of all stakeholders.
Skills
UX related:
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User Interviews & Surveys
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Observational Research
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Gathering Requirements
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Design Thinking
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Prototyping
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Card Sorting
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Usability Testing
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Journey Mapping
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Data Analysis
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Visualizing Data
Others:
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Project Management
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Event Planning
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Public Relations
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Media Relations
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Coordinations
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Communications
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Digital Art
Tools:
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Figma
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Miro
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Adobe XD
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Balsamiq
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HTML
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Canva
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Procreate
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Adobe Photoshop and Illustrator
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Microsoft Office Suite
Education
Sep 2022 - May 2023
Feb 2015 - Sep 2017
Sep 2012 - Sep 2014
Post-graduate Certificate in UX Design
St. Lawrence College, Ontario, Canada
Bachelor of Arts in Media and Communications
The University of Melbourne, Victoria, Australia
Associate of Arts in Bilingual Communication Studies
The City University of Hong Kong, Hong Kong
Work Experience
Jan 2022 - May 2022
Jan 2021 - Jan 2022
Mar 2018 - Feb 2020
The Hong Kong Green Building Council
Senior Project Executive
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Successfully monitored and delivered a large-scale educational project to over 12,000 students in Hong Kong.
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Expanded the project's reach by persuading 2 new schools to participate, increasing the target audience by 2000 students.
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Led a team of 4 in executing educational activities within the specified timeline and budget with project management skills, including task prioritization, team coordination, and risk assessment.
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Planned and executed 5 events and ceremonies for the Marketing Department throughout the fiscal year with capabilities in creativity, attention to detail, and effective communication skills.
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Managed social media content creation, scheduling, and monitoring across 3 platforms, namely Instagram, Facebook and LinkedIn.
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Conducted stakeholder focus group meetings to gather valuable insights and perspectives for propaganda.
The Hong Kong Green Building Council
Project Executive
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Monitored a large-scale educational project, partnering with over 120 schools and the largest charitable organization in Hong Kong.
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Tailored the project materials to accommodate student's needs and educational levels.
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Coordinated and executed 3 events for the Marketing Department while maintaining strong communication with stakeholders to understand their needs.
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Arranged corporate shootings to promote Green Building education on TV broadcasts.
The Hong Kong Institution of Engineers
Corporate Communications Officer
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Oversaw and facilitated the production of 2 key corporate publications for the institution, ensuring they were designed and written with the subscribers in mind.
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Managed media inquiries and generated press releases to promote the institution's mission and achievements.
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Coordinated corporate meetings and facilitated media interviews with key stakeholders.
UX Projects
Client: Aquatarium
Project Nature: Client Project
Role: UX Designer and Researcher, Project Facilitator
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Client: City of Kingston
Project Nature: Client Project
Role: UX Designer and Researcher, Project Facilitator
Project Nature: Solo Student Project
Role: UX Designer, Researcher, Information Artchitect